HVAC systems are very complex that some dishonest contractors do everything to nickel and dime their clients with unnecessary repairs, unexpected charges, and hidden fees. To receive accurate and honest air conditioning and heating services, you should know what to look for in a local HVAC provider. Here’s a guide in finding a trustworthy HVAC contractor.
Carefully Assess Your Needs
Look for a qualified contractor who is willing to come to your home to evaluate your heating or cooling needs. Keep in mind that a good contractor won’t provide you a quote over the phone or online without coming out. To carefully assess you needs, the contractor should perform load calculations, and evaluate your home and your comfort concerns. You would surely want a contractor who will do a thorough job in evaluating your needs.
Has a Good Reputation
As much as possible, only work with a company with a decent reputation in the industry. There are some ways to check whether or not your prospective company is doing well in business. For instance, check reviews on the Better Business Bureau (BBB) website. Know how long they have been in the industry and ask for contract referrals for unbiased opinions about the company.
While customer service is the core of every business, safety of the customer is paramount. A trustworthy HVAC company is licensed, insured, and bonded to assure the client’s safety and lack of liability in case something happens during the service. A qualified HVAC company ideally hires technicians that are certified by North American Technician Excellence (NATE).
Delivers Quality Products & Services
Some contractors don’t keep abreast of the latest technology in the HVAC industry. Having said this, they will discourage you from choosing high-efficiency systems because they are more complex to install. Run away from these contractors and choose to work with an HVAC company that offers cutting-edge units such as Energy-Star rated products.
Knowledgeable in Equipment Sizing
A dependable HVAC contractor won’t make assumptions when it comes to equipment sizing. He won’t assume that he should replace your existing unit with the same size unless accurate measurements have been obtained. Ask your potential contractors how they will be sizing your unit. If they answer base on the size of the unit, the climate, and square footage alone, move on. Proper calculation is more than just consider the climate and square footage.
Offers Competitive Pricing
While you expect to get a great deal from a reliable contractor, it’s not a good idea to opt for bottom-of-the barrel costs. Otherwise, you may likely end up with a low quality service. Seek price estimates carefully, but only consider them after narrowing down your preferences into three or four competent contractors.
When finding an HVAC company, you should not just focus on what the eyes can see. You should go beyond every detail to ensure that there’s no trick played unto you. Do your research well and you’ll end up with the right HVAC pro.